Tuya Smart Universal Plug 15A Wifi Socket Works with Alexa & Google Universal Smart Socket Universal Smart Plug
1. Remote access via APP; 2. Scheduling; 3. Timer; 4. Energy monitoring /optional; 5. Away mode; 6. Voice control with Amazon Alexa or Google Home; support iFTTT, 7. Private tooling with a slim design; 8. Full-PC, V0 Fireproof materials; 9. Network: 802.11 b/g/n, 2.4Ghz; 10. Max load: 15A 11. Energy monitoring,.universal standard
Q1. Can I order samples?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any minimum order limits for orders?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5.How to handle orders for smart sockets?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 1-2 years warranty to our products.
Q7.How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new smart socket with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Trade Shows
Our Services
Our Service:
The below are our steps of any new project or order:
Discussion with Client and understand his actual needs
Provide the best solution to them by helping with our Experianced R&D team
Agreement and Document sign off
Do the samples to provided to customers for testing
After confirmation, we do PCBA, Housing, Packaging production
Make the report of the testing
Aging, 24/72 Hours testing mode
Assambly and 3 times testing
Packaging and Documentations
What we can do:
1.All of our product have proceeded aging test before shipment and we gurantee to use our product safety.
2.Support imprint your logo on products and let your logo shine anywhere.
3.OEM/ODM orders are warmly welcome!
4. Lower MOQ and fast delivery.
Warranty and Return:
1. All products and accessories have been tested before ship out.
2. All products have 1 year warranty, if there is no man-made problem, we wll replace and repair for your freely.
3. We own the best after-sale service,if any problem happen,our team will do our best to solve for customers.
Happy to help you! Happy to build B2B relationship with you!
Contact Details
Lorraine Lee Skype/ Wechat/ WhatsApp: +86 17608481030 Address: 6-1/F, Building B, 3rd Industrial Area, Juiwei, Xixiang, Bao'an District-518126, Shenzhen, Guangdong, China
Company introduction
Established at 2003, RSH is a company focused on Smart Products over 6 years. Providing Hardware & Software solutions to our partners with wide range of Smart Products including OEM/ODM projects, designing new products and re-program the WiFi Module, APP and Cloud Server matching with full Home Automation System. We have our own PCBA factory with SMT and DIP, processing PCB with high speed Yamaha SMT machines and have strict quality control management with AOI. For your OEM/ODM orders we provide new tooling, laser print your logo on product, offering and customizing solutions for your own APP and projects. We have successfully passed ISO9001 and BSCI inspection in our factory to offer better service and high quality products to our partners. RSH aims to make life more easier and comfortable with Smart Products. Be a part of changing and enjoy the advantages of Smart items in your life. Welcome to join our Family for Smart future.
essential information
country:
China
company address:
ChinaGuangdong6-1/F, Building B, Building AB, 3rd Industrial Area, Jiuwei, Xixiang, Bao'an District